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We've Moved to Our New World Headquarters!
Due to tremendous growth, TOPS is proud to announce that we've
moved to a new World Headquarters located in Richardson, Texas, about
10 minutes south of our previous office. We made the move Labor Day
weekend (September 3, 1999).
Our new facility gives us 60 percent more office
space compared to the previous site. We currently have 15 employees at
TOPS; the increased space gives us room to expand comfortably to 26.
The new office houses our newly expanded customer
service and technical staff departments, as well as our expanded
programming research and development, sales, marketing and operations
staff.
The move also
provided a good opportunity to upgrade our voice mail system. As
always, TOPS is committed to providing personal support 100 percent of
the time. But in the event that all support people are on the phone
with customers, we think you'll find the new voice mail system to be
improved.
We've also upgraded our database software, which
we use to track all customer information. This new database system
will help us more effectively keep tabs on our customers and their
needs.
For our new address, telephone number, etc.,
please see the first column on this page. We hope you'll visit our new
home the next time you're in Dallas.
TOPS Pro Is Now Available!
The new TOPS Pro software features a number of important
enhancements:
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Mixed Products onto Pallets: Features a Pallet Editor with improved mixed pallet capabilities.
-
Shape Generator: The CASY (Create A Shape
Yourself) system allows you to design custom-shaped bottles, cans,
shipcases, trays, etc.
-
Direct E-Mail From Within TOPS Pro: This
internal feature allows you to e-mail a printout directly to someone
who may or may not have TOPS Pro.
Other enhancements to TOPS Pro:
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The standard Windows toolbar has replaced the
non-standard button bar.
-
We've added a comprehensive online help file
and a new template system.
-
The Export menu now allows you to use all file
formats.
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32-bit code, improved security, a redesigned
Control Panel and Package Design Sequence area, and a more extensive
bitmap capability.
How to Get TOPS® Pro
For MVP users, send your old diskettes back to TOPS® care of your
MVP coordinator. If you have questions, feel free to contact Bob Jones
at mvp@topseng.com or 1.800.821.8677.
New Features in MaxLoad
We've enhanced MaxLoad to provide these new features:
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A new costing calculation figures your total
solution from one zip code to another.
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A new algorithm places different sized
shipments onto a truck manifest.
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A direct e-mail feature allows you to e-mail a
printout directly to someone who may or may not have MaxLoad.
-
The Export menu now allows you to use all file
formats.
-
A new COM interface allows MaxLoad to interface
directly with other applications, such as warehouse management,
routing or order entry.
TOPS People Update
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Paula Mclnerney has been promoted to
Director of Sales and Operations. In addition to her existing
responsibilities, Paula will provide daily direction and supervision
to all sales/MVP personnel.
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Reet Randhawa has been promoted to
Director of Software Development. Reet will see to it that bright
ideas are translated into features and functions in future releases
of TOPS software.
-
Yijing Lin and Shan Yang have
joined the TOPS team as software engineers. Both guys graduated with
Master of Science degrees - Yijing from the University of Texas at
Dallas, Shan from Louisiana Tech University.
MVP Means Maximum Value Plan!
We at TOPS are always striving to improve software performance
with added enhancements and great new features. By participating in
our MVP (Maximum Value Plan) annual service and upgrade plan, TOPS
customers automatically enjoy state-of-the-art benefits, including:
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Free shipping
-
Free software upgrades
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Free 800# technical support
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Free replacement of any damaged media
-
Free on-site training (one full day) at your
location* or at our World Headquarters in Richardson, Texas
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Free newsletter with product information, tech
tips and more
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Special discounts purchases on future software
*The customer is responsible for travel expenses.
Training must be completed within the one-year period.
MVP Upgrade Policy
Remember - if you're an MVP customer, we send all "major releases"
of TOPS software to you upon receipt of your previous version
diskettes. As an MVP customer, however, you're entitled to all
upgrades - both major and minor. To find out what version of the
software we're currently shipping, contact us by telephone, e-mail or
fax.
Calling All E-Mail Addresses!
If you want to receive tips, information on upgrades and new releases
on a regular basis, please e-mail us at tips@topseng.com. Please feel
free to use this e-mail address to share your ideas, thoughts and
suggestions on how we can improve our software.
Did You Know...
MaxLoad: When editing a manifest, you can
add a row, column or layer to the placement by Shift-clicking
(simultaneously pressing the Shift key and clicking) on a surface.
MaxLoad: Alt-Shift-clicking performs the
reverse function. When editing a manifest, you can remove a row,
column or layer from the placement by Alt-Shift-clicking
(simultaneously pressing the Alt key, Shift key and clicking) on a
surface.
TOPS Pro: When working with an analysis
of more than two stages (for example, Carton->Tray->Pallet), TOPS
normally shows only the two stages of packing at a time (Carton->Tray
or Tray->Pallet). It's possible to show all three stages at once; that
is, show the cartons in the tray, loaded on the pallet. With the
Unitload drawing highlighted, open the Edit menu and select the Show
Contents option. This feature also shows Unitloads in a vehicle or
Cartons in an intermediate packer and shipper.
Our web site now features a
"Tip of the Day"!
Visit us @ www.topseng.com |
